العربية

Terms of Use

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1. Acceptance

By using the Kashta app, operated by wavai, you agree to these terms and to the Privacy Policy. If you do not agree, do not use the app.

The full legal name and address of the operating company must be added before publication. needs review

2. Your account

You can register with email, Apple or Google. You are responsible for the accuracy of your details, for keeping your account secure, and for all activity under it. You must be at least 13 years old. needs review

You can delete your account at any time inside the app.

3. The service

Kashta lets you browse events, vendors and maps, open each event's external booking page, earn and redeem loyalty points, and use an AI assistant. We may change the service or stop parts of it. Information supplied by organisers and vendors (such as times and prices) is their responsibility and may change.

The AI assistant's answers are for general help only and may be inaccurate; check anything important.

4. Event booking and payments

Kashta does not sell or book event tickets. Booking happens on the external booking page chosen by the organiser (the booking link on the event page) and is subject to the organiser's terms and cancellation and refund policy. Prices shown in the app are for information only. needs review

Prices are in Kuwaiti dinar unless stated otherwise. Vendor purchases go through a third-party payment provider, and each vendor sets its own refund and cancellation terms.

5. Loyalty points

Points have no cash value and cannot be transferred or sold, and they may expire or the rules for earning and redeeming them may change. We may cancel points earned fraudulently. needs review

6. Acceptable use

  • Do not use the app for anything unlawful or contrary to public morals in the State of Kuwait.
  • Do not try to gain unauthorised access to our systems, disrupt them, or scrape them.
  • Do not impersonate others or abuse offers, points or vouchers.
  • Respect visitors, staff and vendors at the festival, and follow safety instructions.

7. Intellectual property

The app, its content and the Kashta brand belong to us or our licensors. We grant you a limited, non-exclusive, non-transferable licence to use the app for your personal use.

8. Disclaimers and liability

The app is provided "as is" without warranties of any kind, to the extent the law allows. We are not responsible for events run by others, for the conduct of visitors or vendors, or for indirect loss. Nothing here excludes liability that cannot be excluded by law. needs review

9. Suspension and termination

We may suspend or end your account if you break these terms or abuse the service. You may stop using the app and delete your account at any time.

10. Changes to these terms

We may change these terms. The date of the latest update is shown, and continuing to use the app after a change means you accept it.

11. Governing law

These terms are governed by the laws of the State of Kuwait, and the courts of Kuwait have jurisdiction over any dispute arising from them. needs review

12. Contact us

For any question about these terms, write to: privacy@example.com